Frequently Asked Questions

We've gathered answers to common questions about our collections, sizing, shipping, and care instructions. Each response has been thoughtfully composed to help you make informed decisions about your pieces.

If you don't find the answer you're looking for, our team would be happy to assist. Write to us at info@opomnia.com—we aim to respond within 2-3 business days.

General Questions

Can I get more info about fit and quality?

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Icon of a minus sign.

Can I get more info about fit and quality?

Is Opomnia a sustainable company?

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Icon of a minus sign.

Is Opomnia a sustainable company?

Is Opomnia owned by another company?

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Icon of a minus sign.

Is Opomnia owned by another company?

My Order(s)

Can I cancel or change my order?

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Icon of a minus sign.

Can I cancel or change my order?

How do I return an order?

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Icon of a minus sign.

How do I return an order?

What do I do if there's a problem with my order?

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Icon of a minus sign.

What do I do if there's a problem with my order.

Why was my return or exchange rejected?

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Icon of a minus sign.

Why was my return or exchange rejected?

Shipping

How long will it take to receive my order?

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Icon of a minus sign.

How long will it take to receive my order?

How much will shipping cost?

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Icon of a minus sign.

How much will shipping cost?

Do you ship internationally?

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Icon of a minus sign.

Do you ship internationally?

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